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ISO 9000 and the service sector a critical interpretation of the 1994 revisions by James L. Lamprecht

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Published by ASQC Quality Press in Milwaukee, Wis .
Written in English


  • Service industries -- Quality control.,
  • Quality assurance -- Management.,
  • Quality control -- Management.

Book details:

Edition Notes

Includes bibliographical references (p. 251-256) and index.

Other titlesISO nine thousand and the service sector.
StatementJames L. Lamprecht.
LC ClassificationsHD9980.5 .L3 1994
The Physical Object
Paginationxx, 265 p. :
Number of Pages265
ID Numbers
Open LibraryOL1102434M
ISBN 100873893131
LC Control Number94027380

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